Although few creditors will confirm it, credit-card companies are increasingly willing to settle delinquent accounts for less than owed, with front-line employees empowered to cut deals with customers. The School of Law’s Morin Center for Banking and Financial Law lecturer Richard Hackett, an expert on credit-card law, can talk about the shifting industry guidelines.
Contact Richard Hackett, 207-791-1280, rhackett@pierceatwood.com
